VW to provide 5 years of free vehicle tracking after mishandled carjacking

The Car-Net Safe & Secure add-on required to track stolen vehicles previously required an additional subscription fee. | Image: Robert Michael/picture alliance via Getty Images

Volkswagen has announced changes to its Car-Net security system after a “serious breach in process” delayed law enforcement from using the service to locate a vehicle stolen with the victim’s child still inside. From June 1st this year, VW will provide five years of free Car-Net Safe & Secure connected emergency services in the US — including automatic crash notifications, emergency assistance, stolen vehicle locator, and anti-theft alerts — for “most model year 2020 to 2023 vehicles.”

VW’s Car-Net system is a collection of technologies and services that allow vehicle owners to remotely monitor and operate their vehicle. While its basic package was already free for the first five years on compatible 2020 or newer VW models, Car-Net’s…

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